DELIVERY DETAILS

Courier Service UK Mainland Only

• Free Delivery on orders over £99

• £8.95 on orders under £99

We will arrange delivery of your order within 3 to 5 working days if the item is showing as ‘in stock’ on our website (excludes David Hunt Lighting below). Stock availability figures are live from our manufacturers and updated regularly throughout the day, but please note during busy periods these can change quickly.

Items showing as ‘out of stock’ are still available to purchase on pre-order. We will advise you of the current expected due date as soon as your order confirmation has been received, or you may wish to call to check on status before purchasing. If the lead time that we give you is not acceptable, you are able to amend or cancel your order with us.

David Hunt Lighting items are bespoke and made to order. Please allow at least 3-4 weeks for delivery. Please note bespoke items, including all David Hunt Lighting items, are non-returnable unless faulty.

Your order will be be dispatched with Parcelforce. It is essential that we receive your mobile and email contact details so that we can update you on tracking information for your order.

Our couriers will require a signature for all deliveries, therefore customers will need to ensure someone is present at the delivery address on the advised delivery day. Delivery will be reattempted if no one is available.

Please check your items thoroughly upon receipt, as any breakages or missing items must be reported in writing within 48 hours. We will help to resolve any problems after this point, but reserve the right to pass on any associated costs.

Heavy and fragile items, including mirrors, furniture and large light fittings, often require palletised delivery and may incur an additional delivery fee of £20.00. This will be shown on the product and/or checkout page where applicable.

We advise you do not book a qualified electrician to fit the lights until the goods have been received and not prior to this. We cannot be held responsible for any charges from electricians if goods arrive later than expected.

Courier Service Outside of UK Mainland Only

We do not currently offer delivery outside of Mainland UK.